ACL Caregiver AI Challenge — Track 2

CareMatch

Cooperative AI Workforce Platform

The direct support professional workforce faces 40-50% annual turnover, with 77% of providers turning away referrals due to staffing shortages. CareMatch is the first cooperative-owned AI platform where caregiving agencies share a workforce pool, care recipients have a voice in who serves them, and AI optimizes for relationship quality — not just fill rate.

Built for I/DD services. Designed by and for the workforce.

40+

I/DD-Specific Skills

5

Documentation Templates

5

Specialization Tracks

5

Languages Supported

Sign In

Access the prototype dashboard

Demo Credentials

admin@carematch.org

demo2026

5 Integrated Modules

Each component exists in isolation elsewhere — the combination is unprecedented

CarePool

Live

Cooperative workforce marketplace where member agencies share caregiver availability across a unified pool. Real-time capacity dashboards, skill coverage heatmaps, and transparent pricing.

Multi-agency workforce sharingPool capacity visualizationSkill gap analysis

MatchAI

Live

Relationship-centered AI matching that goes beyond schedule fit. Care recipients shape who serves them through detailed preference profiles. Every match includes an explainable rationale.

5-factor weighted scoringCare recipient agency in matchingSupervisor approval workflow

VoiceLog

Live

Talk-to-document system that eliminates 5+ hours/week of caregiver paperwork. Voice recordings become structured I/DD documentation through AI — ISP tracking, behavior data, incident reports.

Voice-first shift notes5 I/DD documentation templatesMultilingual (EN/ES/TL/SM/HAW)

GrowPath

Live

AI-adaptive training with visible career pathways. Complete a certification and immediately unlock new matching eligibility. Pre-shift micro-lessons prepare caregivers for specific recipients.

5 specialization tracksTraining-to-matching pipelineAI micro-lesson generator

PulseCheck

Live

Relationship and retention intelligence. 30-second post-shift check-ins build relationship health scores. Early warning system detects declining relationships and burnout risk before crisis.

Relationship health scoringBurnout risk detectionIntervention recommendations

The Problem We Solve

40-50%

Annual DSP Turnover

Direct Support Professionals leave at crisis rates. The median wage is $15.43/hr with limited career pathways.

77%

Providers Turning Away Referrals

Agencies can't find enough staff. When one has excess capacity and another has gaps, there's no mechanism to share.

5+ hrs

Weekly Paperwork Burden

56% of DSPs say documentation is their biggest non-pay complaint. Existing voice tools aren't designed for I/DD.

Design Principles

Aligned with ACL's 10/10 Principle framework for responsible AI in caregiving

Privacy-First

Self-hosted, encrypted, HIPAA-aligned. No third-party analytics.

Human-in-the-Loop

AI suggests, humans decide. Override buttons everywhere.

Caregiver Well-being

Reduces paperwork, shows career paths, detects burnout.

Accessible

WCAG 2.1 AA, mobile-first, voice-first, 5 languages.

Transparent AI

Every match explains its reasoning. Every score is decomposable.

Cooperative-Owned

Technology serves workers, not replaces them.

Prize Eligibility

Track 2 — Base

$100K

AI Tools for Extending the Caregiver Workforce. Cooperative model + 5 integrated AI modules.

I/DD Support Prize

$50K

40+ I/DD skill taxonomy, ISP-integrated documentation, behavioral support, person-centered profiles.

Assistive Technology Prize

$50K

AT device proficiency matching, AT-specific training paths, care recipient AT inventory tracking.

Built With

Next.js 14TypeScriptTailwind CSSPython FastAPIPostgreSQL 16Claude AI (Sonnet)Whisper APIDocker